Our Capability

Direct Eight Australia Complies with all respects in regards to the specifications and agreement.

  • ISO 4801 – Occupational Health & Safety Management Systems
  • ISO 9001 – Quality Management Systems
  • ISO 14001 – Environmental Management Systems
  • OH&S POLICY
  • COVID SAFE PLAN
  • TRANSITION / IMPLEMENTATION PLAN
  • EMERGENCY RESPONSE PLAN

Our story began over 30 years ago, and hard work and dedication have kept us going. Direct Eight Cleaning Company is a Australian owned and Operated business that is ready to help you. We strongly believe in teamwork and getting the job  done right the first time, every time. Technology and innovation are footholds in our industry and fully utilize both to better serve you. Our staff’s professionalism and dedication are unmatched, keeping you  at the forefront of our efforts.

Each employee we bring on board has extensive knowledge of corporate cleaning services, ensuring we offer our  clients quality results. You can be sure that our entire team is reliable, trustworthy, and diligent in their work – we  guarantee it. We strive to impress through our proactive approach, consistency, and commitment to amazing service. Our client’s businesses have a consistent customer interface; we understand the impact our services have  on a business’s success. That is why we are committed to delivering customer-centric solutions.

At Direct Eight Australia, we work with businesses that have establishments nationally, as well as locally. Our  punctual and well-presented employees leave no stone unturned when working with a company—large or small.

Leadership Accountability Quality Diversity Collaboration

Our main objective is to ensure our clients are not just satisfied but also ecstatic with our services as a cleaning  company. For this reason, we wake up every day to meet our clients’ wants and surpass their expectations in every task we undertake. Our teams of seasoned experts understand that each client has a unique set of needs and as such, we dedicate our efforts to provide a personalized and quality customer experience.

The cleaning industry is an ever-changing one, and right now, there’s the paperless movement. Our partnership  with CleanPlan, a communication management, and reporting system allows us to be prompt, accurate and always there.

Additional Benefits

24 Hours 7 Days per Week
Fully Insured
Experienced Supervisors
Cleanplan

Technologically Advanced Communication Management System

Flexible Scheduling
Trained and Professional Staff

Specialty Services

General Cleaning
Detailed Cleaning
COVID Trained Cleaning
Window Cleaning
Carpet and Upholstery Steam Cleaning
Pressure Washing
Hard Surfaces Treatments / Restorative Services

Direct Eight Australia Edge

  • Direct Eight Australia provides ongoing maintenance services for Commercial, Retail and Industrial Environments, by combining consistent services and flexibility with experience to meet all our client needs.
  • Direct Eight provides a consistent education / training strategy which includes both on and off site.
  • Direct Eight invests and engages in a technologically advanced communication system in Cleanplan which provides immediate communication between client, employee and contractor. Accountability, Transparency is the key indicator to all stakeholders.

Customer Service

  • Direct Eight provides Stakeholders with access to Cleanplan enabling accountability and communication.
  • Providing Operational Management in close proximity to Client Sites for prompt response and Supervision.
  • Limiting the number of sites for Operation Management to Supervise.
  • All employees have a customer service focus and understand our customer needs.
  • Customer Care Contact and Close the loop Process. Scheduled calls to our clients from our Customer Care team to gauge client satisfaction with effective response to any client concerns.
  • Scheduled Effective Performance Review with Client Representatives.
  • Ongoing Senior Management reviews.
  • Operational management has the authority to make immediate decisions to meet client requirements.
  •  Personal and Consistent approach between Direct Eight and all Stakeholders.

Strategic

A consistent clean facility should be viewed as an investment as it provides a dollar return by projecting an image of professionalism and a safe healthy working environment for all employees.

Direct Eight strategy to provide the above is as follows:

  1. Well trained and experienced commercial cleaning employees with understanding of trust, respect and bond.
  2. A comprehensive cleaning schedule specifically designed for WTC
  3. Expertise and ability to provide additional services when needed and as required.
  4. Proactive communication and a ready response at any given time.
  5. Proactivity in relation to maintenance and repair to equipment.
  6. Green cleaning chemicals where appropriate promoting improved air quality.
  7. Quality and Hospital Grade disinfectant that kill Bacteria and Germs.
  8. Professional Monitoring of Consumables.
  9. The ability to disinfect the entire facility to prevent a Bacterial or Viral outbreak.

Technical

Direct Eight provides a high level of attention to detail, reliable response times to emergency needs and the peace of mind contract service offered.

Technical equipment provided is inclusive of: Ride on Scrubbing machines, Walk behind scrubbing machines, Battery powered vacuum cleaners, Hot water high pressure root washing, Graffiti removal, carpet and upholstery Steam and Dry Cleaning methods.

Financial Viability

Direct Eight Australia are in a most positive cash flow position and no debt. Capital assets also include full ownership of all equipment and no debt on such.

Compliance with Proposed Contract

Direct Eight Australia Complies with all respects in regards to the specifications and agreement.

Conflict of Interest

No Conflict of interest are applicable.